Great service! As a first time homebuyer I wasn’t sure what to expect from a lender but Duncan and his team went above and beyond to make sure all of my paperwork was done correctly and in a timely fashion. I was on vacation during escrow and Duncan and his team worked tirelessly to make sure most of my paperwork was done prior to my vacation so that i was able to enjoy my time away. We were even able to close early! So grateful to have chosen such a fun and positive team to work with!
– Genevieve F.
Duncan Robertson & team were awesome! Communication, efficiency, & friendliness were key attributions throughout the entire process. We will work with Duncan again when the time comes.
– Chris H.
Straightforward, Plain-speaking, Enthusiastic and Knowledgeable. This was the first time I had applied for a mortgage. Duncan and his lending team made it painless. What I didn’t know he was happy to educate me about (without making me feel uneducated). He works from the premise that financing a home is not something that people do every day and that even intelligent people may no t know how it is done. I really appreciated that. I also liked being kept in the loop and coached along the way. Duncan also looked out for me when he saw a better deal open up, he made sure I knew about it, how it compared to my original rate and what the change would mean for my loan over the long term. He is a genuine caring person who treats people with empathy and respect. He knows the lending business like the back of his hand and also knows how to help people get what they need. I would absolutely use his services again.
– Shari N.
Duncan and his team were GREAT!! We just relocated from IL to AZ and referred to Duncan by a close friend. From start to finish, this is the BEST home buying experience to date, all of Duncan’s team was professional and made the process simple to understand. We would absolutely use Duncan and his team again.
– Mary T.
Excellent! Duncan and his team were flawless through this entire deal. I have closed almost 300 transactions in my 17 years in real estate and I have run across only one other lender as good as Duncan. Extremely efficient, very responsive and we closed a WEEK EARLY! Note: I am a licensed Realtor in California and Arizona. This transaction is my personal residence and Duncan did my loan to purchase my personal residence.
– Rebecca M.
Excellent. I had a very difficult situation. Was selling a house and buying at the same time. The selling end was a nightmare of complications. Duncan made the purchasing end of things so simple and smooth. This is not the first home I have purchased and I thought it was the norm for it to be a headache with the run around of getting items needed, re sending what was already sent and what not. This time was amazing, Duncan and his entire team were so quick and attentive to every detail of my situation. They treated us like family, I couldn’t be happier with their service and the outcome of our loan.
– Katie H.
Wonderful People. Duncan and his team worked really hard for my husband and I. He went above and beyond to help us first-time home buyers understand the process and they were extremely responsive when answering our questions and addressing our concerns. Truly 5-star service that they provide!
– Gin D.
5 stars isn’t enough!!! What makes Duncan and his team stand out from the others is his customer service. He is excellent at his job. Very proficient and relatable. He made our loan process seamless, easy and actually fun. You will be sold on him as soon as you speak with him. He works for you 24/7. Sundays, evenings, holidays!!! He is the real deal and I will be using him for every home loan I need. He is especially good at helping Veterans use their VA benefits. I could go on and on about Duncan and his team and how absolutely awesome they are. Thank you Duncan for helping me, a Veteran to use my VA loan and move into my new home on Veterans Day. God bless you my friend. You have helped to make home ownership a reality for me and my family when we thought we would never be able to buy a house again after we lost our first one.
– Tom T.
The BEST !! This is my second time working with Duncan in the past 3 years! From start to finish he’s the best! I always knew what stage my loan was at. Everytime I had a question Duncan was available. I would definitely highly recommend him & his team every time!
– Amy O.
Duncan Rocks! My son got a mortgage through Duncan’s team and received a great deal. So, when I decided to buy a house, I, too, went with Duncan. Everything was laid out for us in an almost “plug and play” fashion. He gave us a clear path of what and what not to do to maximize our borrowing ability. He introduced us to several options for the down payment and helped us choose one that was just right for our situation. Like the title says…. Duncan Rocks!~Richard B.
Duncan and his team were absolutely brilliant! They coached my client through the loan process and made everything move seamlessly forward. I appreciated the communication with me and my buyer during the escrow period. Not only did we close on time with no hiccups, but Duncan and team were ready to close ahead of schedule. Thank you for a great lending experience!
– Nicole S.